Netflix Resumes Operations After Outage

(Reuters) - Online DVD rental pioneer Netflix Inc resumed normal shipping on Friday after the most severe outage in the company's decade of operations, a spokesman said.
"With possible rare exceptions we will get everything out today," said spokesman Steve Swasey.Netflix said all customers whose shipments were delayed will get a 15 percent credit to their next billing statement. New customers using the service on a free trial basis will have their trial extended by a week.
"We don't have in our terms of agreement that if you miss a day you get a credit," Swasey said. "We just do that voluntarily because it's the right thing to do."
Netflix did not disclose what caused the outage, which affected about a third of its 8.4 million customers.
The disruption prevented Netflix from mailing out any DVDs on Tuesday, but the company did have partial deliveries on Wednesday and on Thursday.