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Every person contacting Amazon regarding this got the same response: "Amazon's systems are very complex and on rare occasions, despite our best efforts, they may experience problems. We work to minimize any disruption and to get the site back as quickly as possible."
I highly doubt that Amazon was doing any site maintenance in the middle of a weekday. It seems more likely that there is another answer, such as a DDOS attack.
Some estimate that the retailer lost $30,000 each minute the site was unavailable.
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