Netflix To Credit Customers For Outage

If you tried to access Netflix on Monday, you may be aware of the outage the site experienced which lasted for 11 hours. This of course prevented many of it's customers orders from being processed and sent out, resulting in a one-day delay for people expecting to receive DVDs on Tuesday.
Today Netflix announced it will provide a 5 percent credit on the monthly bills of customers whose shipments were delayed by the outage. Netflix spokesman Steve Swasey:

"The key thing here is: This was completely proactive on Netflix's part. There's no requirement for Netflix to do this, no obligation. There was no request for it. We thought it was the right thing to do."

Fortunately Mondays seem to be a lower volume day for the company. It seems the rating system portion of the site was down until Tuesday morning. This is the second-longest disruption since Netflix launched its service nine years ago. Last July the Netflix site was down for more than 18 hours when it lowered it's subscription prices.

full AP story